Shipping and Delivery Policy

Shipping & Delivery Policy

This Shipping & Delivery Policy is part of our Terms and Conditions and should be read alongside our Privacy Policy. By making a purchase on DPSKART.com, you agree to the terms below.

1. Shipping Locations

We currently ship across India. For international orders, please contact our support team before placing an order.

2. Order Processing Time

All orders are processed within 1–3 business days (excluding Sundays and public holidays) after receiving your payment confirmation. You will receive a notification once your order has been shipped.

3. Delivery Time

Estimated delivery timelines:

- Tamil Nadu: 2–4 business days
- Other South Indian states: 3–5 business days
- Rest of India: 5–7 business days

Please note: Delivery times are estimated and may vary due to unforeseen circumstances or courier delays.

4. Shipping Charges

Shipping charges (if applicable) are displayed during the checkout process. Free shipping may be offered on select products or above a minimum order value, as mentioned on the product or promotional page.

5. Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number on the courier’s website to check the delivery status of your order.

6. Delivery Partners

We partner with trusted logistics providers such as DTDC, Delhivery, India Post, and others to ensure reliable delivery of your orders.

7. Delayed or Lost Orders

If your order is delayed beyond the expected delivery date or marked as delivered but not received, please contact us within 48 hours. We will coordinate with the courier to resolve the issue.

8. Address Accuracy

Customers are responsible for providing a complete and accurate shipping address. DPSKART.com is not liable for orders delayed or returned due to incorrect address information provided by the customer.

9. Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us within 24 hours of delivery with clear photos of the package and product. We will resolve the issue through replacement, refund, or store credit based on the situation.

10. Contact Us

If you have any questions about our Shipping & Delivery Policy, please contact us:

DPSKART.COM
4/189, Saraswathi Street,
Advaita Ashram Road, Fairlands,
Salem – 636004, Tamil Nadu, India
📧 Email: support@dpskart.com
📞 Phone: +91 99406 32900